Refund policy

Returns & Refund Policy

Last updated: June 21, 2026

We want you to love your order. This policy explains how returns and exchanges work. If you have any questions, email us at barriowearla@gmail.com.

Return & Exchange Window

You may request a return or exchange within 30 days of delivery. To be eligible, items must be unworn, unused, and in their original condition with any tags attached. Worn, used, or washed items are not eligible for return or exchange.

Exchanges

We're happy to exchange eligible items for a different size or product within the 30-day window. You start the exchange yourself and cover the return shipping cost to send the original item back. Once we receive and inspect it, we'll ship your replacement. If your requested item or size is unavailable, we'll offer an alternative or a refund of the item price (see refund terms below). Exchanges are not subject to a restocking fee.

Returns for a Refund

Eligible items may be returned for a refund within the 30-day window, subject to the following:

A 15% restocking fee is deducted from the refund.
Shipping is non-refundable — original shipping charges (if any) and return shipping costs are not refunded, and you are responsible for return shipping.
Refunds are issued to your original payment method after we receive and inspect the returned item, less the 15% restocking fee. Please allow several business days for your bank or card issuer to post the refund.

How to Start a Return or Exchange

Email barriowearla@gmail.com with your order number and whether you'd like a return or exchange. We'll send return instructions and the return address. Please don't ship items back before contacting us.

Damaged or Defective Items

If your order arrives damaged or defective, email barriowearla@gmail.com within 7 days of delivery with your order number and photos. We'll arrange a free replacement or full refund at no cost to you — no restocking fee or return shipping charge applies to damaged or defective items.

International Orders

For international returns and exchanges, you are responsible for return shipping costs and any associated charges. Customs duties and import taxes already paid are non-refundable. Please contact barriowearla@gmail.com for return instructions before shipping anything back.